Returns Policy

Returns Policy

In order to qualify for a return, customers may express an interest in returning ordered products within 7 days of delivery.

Products must meet the following conditions to be eligible for a refund:

  • The item(s) must be in original condition
  • The item(s) must be unworn
  • The item(s) must be unwashed
  • The item(s) must contain no damage

How do I return my item?

To return an item, please call 010 880 4319 or email info@boysofsoweto.co.za to contact our customer services team within 7 days of delivery.

Once your item(s) has(have) been received and approved for exchange, please allow at least 7 to 10 working days for the delivery of your exchanged product to take place.

A R150 return shipping fee may be applicable before your exchanged order is dispatched back.

Damaged/Incorrect or Faulty Orders

If an item is defective, damaged on arrival, or not as described, we will book a collection for an assessment to resume.

You must notify us within 7 days of delivery to qualify for a return.
"Defective" products will be assessed upon receipt, upon conclusion of which, the outcome will be expressed to the customer for an exchange, refund or return to proceed.

Boys of Soweto reserves the right to refuse returns if returned items show misuse or excessive wear and tear beyond reasonable use.

ABOUT US

Our Story

Boys of Soweto (B.O.S) is a South African luxury fashion brand blending vintage aesthetics with contemporary style. Founded in 2011 by visionary stylist Vusumuzi "Bob" Ndima, B.O.S draws inspiration from township culture, combining classic esbhujwa culture with a modern, cosmopolitan edge.

The brand's refined approach has earned it acclaim locally and internationally, with features in GQ magazine and collaborations with renowned names such as Palladium and Markham. B.O.S's unique storytelling extends beyond fashion, highlighted in award-winning short films and global campaigns.

B.O.S. is a renowned fashion brand, recognised locally and internationally. It collaborates with prestigious brands, creates award-winning content, and is committed to community development through initiatives like "Boys Today, Men Tomorrow."

B.O.S is more than a fashion label—it’s a celebration of heritage, reimagined for the modern world.